FAQ

 
 

Read the FAqs

Have a question? All the answers are right here.

 
 

 
 

Why should I use a travel designer?

To make sure your trip is one for the books, I’ve a repertoire of possibilities including scholarly tour guides, exclusive dining experiences, after-hour tours and more. Also, I’ll save you money in the long run as I’m privy to savings, special pricing, value-added amenities and upgrades that are not available to the public. I also provide peace of mind. We can not control weather disasters, pandemics, or revolutions. But with me as your advocate, you have someone with the personal connections, industry knowledge, legal skills, and negotiation background who can resolve difficulties quickly. As the world cautiously re-opens, travelers should not try to DIY their travel. For more on why, click here.


Why do you charge a service fee?

Lawyers charge for their counsel. Financial advisors charge for their advice. Travel advisors are no different. I save you time and worry. Here at Premier Wellness Travel, we’ve devoted time and resources in order to be able to offer exquisite service and seamless experiences. Your holiday is an important investment. Isn’t the peace of mind that comes with knowing your holiday is fully protected, designed especially for you, and safeguarded against disaster priceless?


Don’t you also earn a commission on bookings?

Yes – sometimes. The commissions range from nothing to 20%. That’s just the way the industry is set up. The commission schedules do not affect my recommendations or designs. My loyalty is to my clients and my only goal is to ensure you are delighted. I take care of you and put your interests first and foremost. That’s why you hire me.


Can you help me renew my passport?

Yes, and if your passport is up for renewal within the next year, now is the time to get started. Also if you don’t know the difference between TSA pre-check or Global Entry or how to enter the USA with ease as a permanent resident, I can help with that too. Not sure what official documents you need or visas? And what vaccinations, medical records and safety precautions are needed? I’ve got you.


Will I pay more if I book through you?

If you find a cheaper rate online, I will get it matched. Sometimes this involves screenshots, but almost always I can match online travel rates. Most often, I can offer even better value because of the bonus amenities and upgrades my affiliations make possible.


What is Virtuoso and how does your consortium benefit me?

Virtuoso is the leading global network of agencies that specializes in luxury and experiential travel. Premier Wellness Travel is an independent affiliate of Gifted Travel Network, a Virtuoso Member agency. As a Virtuoso travel designer, I provide exclusive and additional benefits to my clients, including VIP treatment, special savings, complimentary perks, and unique experiences and rare access that are not available to the general public.


Who is the typical Premier Wellness Travel client?

Our clients are curious, educated, and sophisticated. They travel the world and know exactly how to book flights and hotels on their own. But they also value their time, energy, and money. So they appreciate the value, innovations, and extras our services consistently bring to their travels. Our clients are willing and able to invest in travel, but they are frugal. They don’t like wasting time either. Our clients love how well we get to know them and our attention to detail – whether its their favorite bourbon on ice, the perfect dinner reservation or the surprise experience they didn’t even know was possible. Our clients are also relaxed and delighted because they’ve got us at their side making everything easy and fun.


Do I need travel insurance?

Travel insurance is adapting to the post-Covid world too. I always 10000% recommend insurance to protect your investment and to safeguard your health while abroad. We all know glitches and the unexpected happens. In fact, if you decide not to purchase insurance, I will ask you to sign a disclaimer in which you acknowledge the risks.


Is individual pricing available on proposals?

Travel pricing is quoted in your proposal as a whole package, inclusive. So a la carte costs are not available. When you order in a restaurant, patrons do not get charged for each ingredient in a dish. Likewise, our proposals are like a delicious dish with lots of ingredients designed for your delight by an expert. Doing so enables us to consolidate purchases and include amenities, discounts and incorporate more liberal rules and restrictions that I have access to as a travel designer. We love to pass along these advantages to you.


Will you book flights using my reward miles?

I will help you identify optimal flights and connections and even record a video to walk you through my recommendations if you wish. However, if you are using mileage points, you must redeem those yourself so that your passwords stay secure.


Where can I find the most up-to-date info on Covid-19 travel restrictions?

We’ve assembled up-to-date resources here for you. But honestly, the constant changes — to where you can go, where you can land, what tests are needed, which documentations are required, and how to complete that complex online form, what to do if you test positive — are all reasons why you should have someone like me advise you every step of the way. If I don’t immediately know the answer, I can find it quickly.


How do I get started?

We offer a free consultation call to make sure we’re a good fit. To begin your escape plan, we ask you fill out this form so we can understand you and your travel needs. And listen, if we’re not a good fit, I’ll be frank with you. I’m not an expert in all types of travel. So, if you’re better served with one of my colleagues, I will offer you alternatives to get you on your way.


 
 

 

 


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